Here at DH Courier we understand the critical nature of communication. Our booking/delivery platform integrates with Webfleet, the market leading tracking system developed by TomTom. This ensures that our customers transportation needs are dealt with in a professional and efficient manner from collection to delivery.
Our system provides a seamless and effective platform to move consignments and we have built up an enviable reputation in the industry. Our aim is to deliver on time, every time. Our client's feedback that our communication is first class and significantly better than our peers.
Webfleet tracking
Our cloud based booking system integrates with Webfleet, the market leading tracking system operated by TomTom. This ensures that our customers transportation needs are dealt with in a professional and efficient manner from collection to delivery giving up to the minute location updates .
Emailed updates
We are very different to many couriers , our live updates will automatically email our clients , when the consignment has been collected as well as when it has been delivered and also an electronic version of the proof of delivery , for unrivalled customer service .
Communication
We pride ourselves on excellent communication , we have several blue chip clients who have been impressed with the level of communication on the service we give , compared to previous companies .
When you need to know a consignment has been picked up or delivered , our system notifies you immediately , on very sensitive deliveries , we will keep you in the loop all the way and if you need a call at 2am in the morning to confirm delivery , then you will get that call , it`s what we do.
We have built our business on firm foundations, with extensive knowledge of the industry sector we operate in. Our booking/management information platform ensures that the communication between the customer and ourselves is seamless.
We realise that timely and accurate communication is the key to ensuring that your transport requirements are dealt with in an efficient and professional manner. We have invested heavily to provide our customers with superior management information.
Feedback from customers often includes commending the excellent communication we provide in relation to our peers.
